1. Who is the master of the data file?

The owner of the data file is “My pediatrician at Home SARL”, Avenue Dumas 2 bis, 1206 Geneva, Switzerland (hereinafter “My pediatrician at Home” or “we”). Nicolas Peyraud being the sole managing partner of the above mentioned SARL. This Privacy Policy explains how “My pediatrician at Home” uses personal data that is collected when you use our website, services or digital presence. By using our digital presence, you consent to the collection and use of such data in accordance with this Privacy Policy.

2. What data do we collect?

“My pediatrician at Home” collects data related to the services you use. Most of our services require you to provide us with personal data, which may include your name, email address, telephone number and postal address. 

3. How do we collect your personal data?

The majority of the data we process is data that you provide to us when you use our services or when you contact us. We collect and process your data in particular:

– When you complete our registration or contact form.
– When you interact with our website, using or viewing it, through your browser’s cookies.
– When you enter into a contractual relationship with us.

We may collect other data indirectly, through our data analysis (e.g. in the context of Internet searches). 

4. What are our legitimate reasons for processing your data?

We may have one of the following legitimate reasons for collecting and using your personal data to conduct our business and provide our services to you:

– Doctor – Patient Contract – We may process your personal data to fulfil our contractual or pre-contractual obligations.
– Consent – We may process your personal data on the basis of your consent to the processing of your personal data, freely expressed when you provided your data to us.
– Legitimate interest – We may have a legitimate reason based on our assessment that the processing is necessary, proportionate and reasonable. Our legitimate interest may relate to:
1. Providing medical services – To provide services for which our patients have commissioned us.
2. To provide our patients with our newsletter or a request for a qualitative evaluation of our medical services. 

5. What does “My pediatrician at Home” use your data for?

It is important for us to be transparent about how we collect and use your personal data and to tell you why we need it. These include:

– Providing you with therapeutic advice.
– Handling your enquiries and requests for information, including responding to your online communications and requests.
– Promoting our services using anonymised aggregate data.
– Personalize communications that may be of interest to you based on your interactions with us.
– To manage, maintain and ensure the security of our computer system and website.  

“My pediatrician at Home” is committed to collecting and storing your personal data in accordance with the principles of good faith, proportionality of processing and purpose. “My pediatrician at Home” will not share or transfer your personal data outside the scope of section 6 of this Privacy Policy. In addition, “My pediatrician at Home” will not use your personal data collected through this website for any other purposes than those described above.

6. With whom do we share your personal data?

“My pediatrician at Home” will only share your data if permitted by the law in the Canton of Geneva and applicable Swiss law on patient data protection. We may share your personal data with trusted healthcare professionals with whom we collaborate to improve the treatment of our patients. If so, these providers will be contractually obliged to protect the data we entrust to them. Information shared is done in an anonymized manner except where personal information is necessary for therapeutic management. These providers could include:

– Health care professionals who enable us to provide our services, such as medical specialists, pharmacists, home care nurses, medical laboratory centers with whom the patient has or will interact directly or indirectly. In order to ensure the maintenance and security of communication tools, this may also include providers such as telecommunication system suppliers, website hosts, providers of computer system support services, document production services and cloud-based software or scanning services.
– Professional advisors, such as lawyers and trustees.
– Scientists analyzing qualitative studies in which you have agreed to participate.
– Public authorities, other law enforcement entities, or third parties if and to the extent permitted by applicable law.

7. How does “My pediatrician at Home” protect your data?

“My pediatrician at Home” stores your data securely on servers located in Switzerland, using technical and organizational measures that take into account the latest technological advances, the risks involved in storage and the nature of the data protected. Access to personal data is strictly limited to authorized persons. We ask individuals who have access to the data to guarantee the confidentiality of this information. 

We would like to draw your attention to the fact that data transmission via the Internet is not completely secure. Although we do our best to protect the security of your personal data, we cannot guarantee the security of the data transmitted. Any transmission of data is at your own risk.

We will keep your personal data stored for as long as necessary for the purposes of providing our services to you, keeping in touch with you and complying with our contractual and legal obligations. Your personal data will remain stored for as long as it is necessary for the purposes for which it was collected and for us to comply with applicable legal and regulatory obligations. We will delete your personal data when it is no longer necessary for the purposes for which it was collected or processed.

8. What are your data protection rights?

It is important for us to ensure that you are aware of your data protection rights. Every user has the following rights:
– Right of access – You have the right to request copies of your personal data from “My pediatrician at Home”. We may ask you to make a small financial contribution for this service.
– Right of rectification – You have the right to ask us to correct or integrate any information you consider inaccurate or incomplete.
– Right of deletion – You have the right to ask us to delete your personal data, when we no longer need it for the purposes for which it was collected and there is no obligation to retain the data.
– Right to restrict data processing – You have the right to ask us to restrict the processing of your personal data, if you dispute the accuracy of the data and prefer to restrict its use rather than request its deletion.
– Right to object to data processing – You have the right to object to the processing of your personal data by “My pediatrician at Home”, including profiling. We may need to retain minimal information.
– Right to data portability – You have the right to ask us to transfer your data to another medical care provider or directly to yourself, if technically feasible and subject to compliance with certain conditions.
– Right to withdraw consent – You may withdraw the consent you have previously given in relation to one or more data processing purposes. This will not affect the lawfulness of any data processing carried out prior to your withdrawal of consent. 

If you make a request regarding the processing of personal data, we will try to respond to you within thirty (30) days from the date of receipt. Below is the contact information needed to submit your requests:

“My pediatrician at Home SARL “
Nicolas Peyraud
Av Dumas 2 bis
1206 Geneva
Switzerland

or by email here
or by phone 

Unless explicitly stated in this section, there is no charge for processing your request, provided that your request is not manifestly unfounded or excessive. Depending on the circumstances, “My pediatrician at Home” may not be able to fulfill your request for other legitimate reasons.

9. Personal data processing policies of other websites

The “My pediatrician at Home” website may from time to time contain links to other websites. We would like to draw your attention to the fact that our Privacy Policy applies exclusively to the website of “My pediatrician at Home”. Therefore, if you click on a link to another website we recommend that you read the privacy policy of that website before providing your personal data. While we do our best to link to websites that share our high standards and respect for privacy, we are not responsible for the content, security or data handling practices followed by other sites.

10. Modification of this Personal Data Processing Policy

This Privacy Policy is subject to regular review and changes may be necessary. Therefore, we recommend that you review this Privacy Policy from time to time and take note of any changes. This Privacy Policy was last updated on 10 October 2021.

11. How to contact the competent data protection authority?

If you consider that “My pediatrician at Home” has not answered your questions satisfactorily, you can contact the Federal Data Protection and Information Commissioner (FDPIC), the national supervisory authority for data protection in Switzerland, at the following address 

Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
CH-3003 Bern
Switzerland

If you have any questions or comments about this Privacy Policy or how we process personal data, please send them to

“My pediatrician at Home SARL” 
Nicolas Peyraud
Av Dumas 2 bis
1206 Geneva
Switzerland

12. Use of personal data collected, cookies

By visiting My pediatrician at Home and using our services, you understand and agree to the way we handle personal data in accordance with our privacy policy. We respect your privacy and your right to control your personal data. Our guiding principles are simple. We will be open with what data we collect and why. Please take a moment to read them. It’s important!

Cookies are small amounts of information stored in files within your computer’s browser. Cookies are accessed and stored by the websites you visit, and by companies that display their advertisements on websites, so that they can recognise the browser. Websites can only access the cookies they have stored on your computer.

By using our website, you consent to the use of cookies set by our website.
The website uses cookies for the following purposes:

• Site usage: to help us recognize your browser as a previous visitor’s browser and to record the preferences you set during your previous visit to the Site. For example, we may store your login information so that you do not have to login each time you visit the Site;
• Social networks: to check if you are connected to third party services (Facebook, Twitter, Google+…);
• Targeting: to allow us to target (emailing, database enrichment) the Internet user who navigates on our site in real time or afterwards;
• Audience Measurement: to track statistical data about traffic to the Site (i.e., how users use the Site and to improve the Site’s services) and to help us measure and study the effectiveness of our online interactive content, features, advertisements and other communications.

13. Embedded content from other sites

Embedded content from other sites behaves in the same way as if the visitor were on that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with embedded content if you have an account with their website.

14. How long your data will be stored

If you leave a comment, the comment and its metadata are kept indefinitely. This allows subsequent comments to be automatically recognized and approved instead of being left in the moderation queue.

15. Hypertext links

The site ” My pediatrician at Home ” contains a certain number of hypertext links to other sites. However, ” My pediatrician at Home ” does not have the possibility of checking the content of the sites thus visited, and consequently will not assume any responsibility for this fact.
The visitors to the site cannot set up a hypertext link towards another site without a preliminary authorization.

16. Intellectual Property

“My pediatrician at Home” holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logos, icons, animations, sounds and software.

Any unauthorized exploitation of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of the articles of law in force.